Putnam Pediatrics & Internal Medicine
To schedule an appointment, call: 765-658-2700
We are dedicated to providing you with quality care while maintain prompt and concise communication with our patients. Our goal is to deliver patient satisfaction by offering quality services with compassion and a commitment to excellence.
Referrals and Insurance Requirements: Many insurance companies and managed care organizations require the patients to know their benefits. Our staff interacts with many insurance companies, each with different rules and requirements. Although we will do our best to assist with your insurance company’s requirements it is the patient’s responsibility to ensure that all required permissions are obtained. It will greatly expedite your necessary testing if referrals and requirements are taken care prior.
Prescription Refills: The office only issues prescription refills during normal office hours. The proper procedure to follow for refills is to call your pharmacy and they will fax us a request for authorization. After the doctor has authorized the refill we will fax it back to your pharmacy. Please allow 24 hours for this process.
Test Results: You will receive prompt notification of any test results that requires immediate attention. Otherwise, please allow 7-10 working days for test completion, doctor review of the results and oral or written communication from a clinical assistant.
Medical Records: Your medical records are strictly confidential. The Health Information Portability and Accountability ACT (HIPAA) restricts us from releasing any information without your permission. Please refer to our Notice of Privacy Practices for:
- How we may use and disclose your personal health information
- Your privacy rights in your personal health information
- Our obligations regarding the use and disclosure of your personal health information
To schedule an appointment, call: 765-658-2700 Fax: 765-658-2703
Office Hours: The office is open Monday thru Thursday from 8:30 am to 5:00 pm and Friday 8:30 am till 3:00 pm. (We are closed for lunch from 12:00 – 1:00 pm.)
If you should have an emergency outside of our normal office hours, you may reach the doctor on call by calling 765-653-4253. If you have a life-threatening emergency go directly to the nearest hospital emergency room or call 911.
Record Copies: There may be times when you may request that we provide copies of our records on you to other entities. Once we have a signed release from you. We will fax your records (20 page limit) free of charge to the entity of your choice, as long as it is within the United States. If your chart contains more than 20 pages or you just prefer that we mail your records, the fee will be as follows: $15 for the first 10 pages and $0.25 for each additional page plus postage costs. If the cost of the copies is not reimbursed by the receiving entity that you have authorized to obtain these records, you will be responsible for payment before the records can be released.